ARTICLE 1. GENERAL PROVISIONS
15-101 Definition.
For purposes of this article utility services shall include water, electrical, sewer, solid waste (refuse) and other utility services provided by the city.
(Code 2007)
15-102 Security deposit.
(Ord. 915; Code 2007; Code 2014)
15-103 Delinquent accounts.
Unless otherwise provided, water, electric, sewer, solid waste (refuse) or other utility service shall be terminated for nonpayment of service fees or charges in accordance with this article.
(Code 1986, 15 106; Code 2007)
15-104 City to make connections.
The City shall make all connections or re-connections of all utility services to any premises. Before services are connected, customer history is researched. The resident/owner or those responsible for paying rent will be allowed to have service connected in their name.
(Code 2007)
15-105 Request for connection; disconnection.
Any customer requesting service disconnection is required to give the City a forwarding address. Request for disconnection at one address and requesting a new address connected, requires the current address account paid in full before new connection can be established. Accounts older than twelve (12) months, the deposit will be returned or applied and any late payment or delinquent history during the past twelve (12) months will require a new deposit. A service fee of thirty dollars ($30.00) shall be charged by the City for accounts that have been disconnected due to delinquency and are requesting reconnection.
(Code 2007)
15-106 Delinquent accounts; set-off program.
Any customer who has had a delinquent account or in the “Set-Off” program will not receive service connection until previous account is paid in fill. Any customer requesting service at a location that is currently delinquent; or has been disconnected due to non-payment may be required to show proof of residency. All customers with delinquent accounts are required to have balance paid in fill before service is reestablished. Customers are required to inform the City of any move. Requesting disconnect shall only be requested by the individual(s) listed on the account or at the discretion of the City Administrator. Customers that are disconnected are required to have the final bill paid in full within the next two billing cycles. Accounts with remaining balances can be turned into the Kansas “Set-Off” program.
(Code 2007)
15-107 Meter reading; dates; payment due.
Utility meters shall be read monthly. All utility bills shall become due and payable on the tenth (10th) of each month. On the eleventh (11th) day of the month, unpaid accounts will be assessed a ten percent (10%) late fee. Delinquent notifications shall be sent to all unpaid customers the fifteenth (15th) of the month. Customers will then be given seven (7) days to have delinquent accounts paid in full. Failure to have accounts paid in full will result in disconnection. Customers may request payment options.
(Code 2007; Code 2014)